Access Transcripts Programmatically via Public API
Friday, September 11, 2026
What it is
Call and meeting transcripts can now be retrieved and exported through the existing transcripts API using account-level auth such as a private app. Retrieve the transcript for a specific call or meeting as soon as it is created and use it in your own systems. For many conversations, find the calls or meetings through the CRM APIs and pull each transcript in turn; there is no bulk export or listing endpoint in this release. Not available to accounts with Sensitive Data or HIPAA enabled. Private beta, listed for Service Hub Professional, Sales Hub Professional, Service Hub Starter and Sales Hub Enterprise.
Why it matters
Any text HubSpot generates from your calls, meetings or notes can now leave HubSpot the moment it exists, which is what every agent and integration wanting to reason over conversations has been waiting for. It also puts a question on the table that most teams have not answered: which of your transcripts actually make it into HubSpot in the first place.
The Take
I'm still having trouble getting the HubSpot transcript to work good enough for me to rely on it.
Chris called this the big one on the list, and the pop quiz that followed is the real content. What transcripts make it into HubSpot? His Google Meet recordings do, without help from the Notetaker. His Krisp transcripts do not. Madelyn's experience is that for most calling tools the full transcript never lands in HubSpot, and even when a tool pushes one in, it is not clear HubSpot counts it as a HubSpot transcript. So the API opens a door to a room that may be emptier than you think.
Casey's answer was the practitioner's one. She has not had a recent transcript win inside HubSpot. The recurring-meeting limit on getting transcripts in has reportedly improved but she has not experienced it, and when a feature like this ships and does not work the way people need, it is easy to abandon. She still uses Fathom for every call. Chris's reason for testing anyway: his agents already move between Krisp and Google Meet transcripts to close gaps, and Breeze may be reading the HubSpot-generated transcript in your portal even if you never do. If that context exists inside the system it needs to be good and clean, and this API is how you check.
FAQ
Is there a bulk export?
Not in this release. You retrieve one transcript per call or meeting. For many conversations, use the CRM APIs to find the records first and then fetch each transcript.
Which transcripts does it cover?
Transcripts HubSpot holds for a call or meeting. Third-party integrations keep access to the transcripts they created. Whether your calling or meeting tool's transcript is in HubSpot at all is the question to answer first.
Who gets it?
Private beta, listed for Service Hub Professional, Sales Hub Professional, Service Hub Starter and Sales Hub Enterprise. Not available with Sensitive Data or HIPAA enabled.
Produced by Value-First Media