Will it Breeze?
Who has gone quiet across tickets? Breeze finds 28 and says check before you automate
Thursday, October 29, 2026 · Read that morning's recap · 6:35
- Who drove it
- Casey Hawkins
- Friends on the show
- Trisha Merriam
The one thing to take away
“The coachability already coming into Breeze, which is why we want you to ask Breeze first.”
Run it in your own portal
Copy it, paste it into Breeze in your HubSpot portal, and keep going past the first answer. The conversation is the point.
So as our customer success lead, using agentic automation, can you tell me who has gone quiet across tickets?
As Casey Hawkins put it to Breeze on Oct 29, 2026, 00:33:12 into the show.
Before you act on an answer
If Breeze hands you a number, ask it to back that up before you use it.
“Or explain that or are you sure about that? Those are all very good questions to ask.”
What is Will it Breeze?
The wheel's three reels build a question, or one of us brings one, and we put it to Breeze live on the show. Then we see where the conversation goes.