Chris on the show, every clip
493 moments from the mornings: the segments Chris led and the discussions of Chris’s takes, grouped by the morning they came from.
Friday, October 23, 2026, with Zach Hussion and Madelyn Donovan
21 clipsRecommended for you or suggested for you? One word in the add-to-dashboard panel4:02Recommended or suggested: who owns the advice when Breeze gives it0:20Each email send is worth more of a credit now0:30Email Variants goes multi-language, and each send is worth the credit now5:44Help Desk can feel overwhelming, and chronological makes sense0:48Help Desk's unified thread, and why Service Hub is the hub nobody knows9:44HubSpot Horoscope with Madelyn Donovan: it's Scorpio season, so read the snippet before you believe the signal3:13If your segments are just imported lists, they serve no purpose0:44It's never just one layer0:44Keeping a customer costs less than finding a new one0:45NetSuite custom object sync, day two: the NetSuite nobody mentioned7:28Process first, then variants0:49Put your vendors in HubSpot0:39Recommend or suggest: the difference is whether I vouch0:39Spend the hour on segments, and the conversation with Breeze gets easier0:37Service Hub: the hub candidates say they know least0:48HubSpot tarot cards with a QR code on the back0:45Let the agent team build the HUG events, so you can show up0:34The NetSuite that took 12 months to come up0:45A well drink or a margarita: what your email credits buy0:44Will the limit of 10 custom objects still be the thing?0:35
Thursday, October 22, 2026, with Zach Hussion
19 clipsAI is going to just say yes0:24Ask Breeze to go get it in NetSuite0:40Contracts from payment links: no Revenue Hub seat needed, and the conversation with finance4:19Next year, Breeze says "hold on" to eight more stages0:23Contracts, contacts and a Friends rename0:34Email Variants: one email asset for every segment, and why the word variant matters4:50It's not the data move, it's the governance0:40NetSuite custom object sync: no such thing as a standard integration, and the hard part is governance5:33There is no such thing as a standard integration0:45Pipelines in Breeze Assistant: just because you can, should you?7:59Should you flip your car on Main Street?0:23Tell me what your process looks like0:41The $600 quote and the CFO conversation0:52The real ask is stalled opportunities0:57Do a time study before you judge what an agent costs0:45Just start throwing your net out0:24Change "users" to "admins"0:21Why "variant" is an AI-era word0:36Will It Breeze: As our sales lead, using reports, can you find where deals stall across appointments?7:14
Wednesday, October 21, 2026, with Casey Hawkins and Zach Hussion
18 clipsA company record is the customer's folder0:42Acknowledge fast, then solve: the two things you want from support1:04SharePoint and OneDrive files on the record: no more excuses, and what has to be true first9:51Bad context is worse than no context0:45Different words, same meaning: why cohort analysis matters for sentiment0:48A customer agent can answer the first text, but one-to-one SMS isn't native yet5:49Digital asset management is happening in HubSpot0:23How do you link twenty thousand companies to the right SharePoint folders?0:55Paying for Loom for the team: is HubSpot's video good enough?0:43No more excuses: Google Drive and Microsoft are both covered0:47No native one-to-one SMS in HubSpot yet, and some clients would jump on it0:46Order confirmations should not move sentiment analysis0:56Sentiment analysis across a segment: who checks the read, and what to keep out of it6:29Put a video on your dashboard and give your team the nickel tour0:23The permission sentence in the SharePoint update that decides whether it works0:35Who gets the video tool? Let the unified context mission drive it0:45Five video updates in a row, and the real question is who owns the tool8:35Where the human belongs when AI does the work: someone has to hit regenerate0:20
Tuesday, October 20, 2026, with Casey Hawkins and Ryan Ginsberg
13 clipsBulk-redacting scan results and email bodies: ask what question it answers8:38Social is part of AEO. Email, I'm pretty sure, is not.0:32Just have a strategy, and share it with Breeze0:41Moving email out of HubSpot isn't the same as being compliant0:40A redacted email can't tell you what they actually got0:29Email not working anymore? Pick another channel and go0:36The only reason I know what dunning means is an agent team0:46Social post published? Casey built the workflow by hand and Breeze built it for me12:31Most of us are unintentional digital hoarders, and HubSpot made it easy0:44Copy the update payment link before a payment fails, not after3:25Before you bulk redact: what's happening under the hood?0:38Will It Breeze: Can you build this workflow for us?9:22Your dead assets are context too, and your AI sees them0:42
Monday, October 19, 2026, with Casey Hawkins and Joshua Oakes
17 clipsIf you've heard of anything besides a left join, HubSQL is for you0:51Breeze Assistant in Slack can update records, so check the permissions first4:46Legacy quotes or new quotes? Answer that before you try Breeze in the template editor1:57Bulk delete and restore for index views: clean up the baggage, with a way back5:35Get ahead of the gaps that lose trust when a new data source lands in HubSpot0:40Get adoption first, then clean up the views0:38HubSQL in private beta: left joins only, and they follow your existing associations9:10Asked Breeze for the same quote fix ten times? Turn it into a template0:48No activity counts in the top bar of a dashboard0:35The new dashboard header side by side, and what Oaks puts in the top bar6:01Select all, delete, then restore the view somebody complains about0:47What do you call the people in your CRM who aren't leads yet?0:44Editing a ticket from Slack is different from asking an agent to make the updates0:22The more powerful the tool, the more dangerous it is to use incorrectly0:37One portal had two hundred and change views of the deal index0:56Will It Breeze: As our finance lead, using Stripe, can you write the update my boss will ask for across Orders?5:39You don't need finance experience to start the finance conversation about HubSpot0:43
Friday, October 16, 2026, with Casey Hawkins
13 clipsAnytime you see the word previously in an update, look closer0:31The real question behind a pricing check: are finance and sales aligned?0:30If finance is going to be in the meeting, practice the conversation first0:31Can you get a seat back after you turn it into credits?0:46Customer Agent now understands WhatsApp voice notes, and it makes seats and credits click2:37Why QuickBooks and HubSpot disagree about who a customer is11:16Don't have empty seats and unused credits0:33Let Breeze help you tell the dashboard story0:43Seats to credits is a one-way swap, so know what the credits are for first6:40HubSpot starts with the human. Your other systems start with the account.0:46The dashboard header cleanup is minor. The highlighted metrics below it are the story.2:51The data model was a bet that getting it right wouldn't be fleeting0:42What is a customer? Define it before you integrate.0:40
Thursday, October 15, 2026, with Casey Hawkins and Trisha Merriam
11 clipsAsk Breeze how your team uses Breeze: the admin's job is safe adoption4:21Email is getting destroyed by AI. Trisha had a fair counterpoint.0:50Granular OAuth scopes: why the private and legacy apps era is moving on4:57Pipeline object tags get higher limits, and there is a lot behind tags3:12Prompts are fine, but the value is the conversation with Breeze0:45Stop forcing the reps to do everything for the system0:29Happy to be the most ignorant person in the room0:23The fastest way to understand someone's AI journey0:29The super admin is often not the HubSpot admin0:45View external posts on the social calendar, and the consistency I'm hoping for2:25What does unified revenue view mean, in plain words?0:50
Wednesday, October 14, 2026, with Casey Hawkins and Zach Hussion
12 clipsBad context is worse than no context0:31Cloning goals in bulk for next fiscal year, and why goals in HubSpot go past revenue2:10One settings page for every channel, and the plan to make before you connect them5:16Have a plan before you turn it on0:28Turn on premium engines in the AEO tool, just don't treat it like a push button8:53Push button, get cookie is how not to use the AEO tool0:34Redacted email bodies: if you want help from AI, it has to see the content8:07From the SEO days to the AEO days, it's part art, part science0:50Somebody please ask that question0:22Breeze's three questions were better than the deck it made0:43You can't hack your way into being a trusted brand in the training data0:31Will It Breeze: Can you turn this web page into a PowerPoint slide deck?10:51
Tuesday, October 13, 2026, with Casey Hawkins and Ryan Ginsberg
8 clipsTurn the executive's question into a process conversation0:38HubSpot is sunsetting Case Studies, and it says something about the data after closed won6:56Get your context into HubSpot at all costs0:40See which topics are hitting your help desk most, without the export and the pivot table7:30Reviewing call summaries and actions on mobile2:56Nobody has a case study for AI transformation yet0:49The CRM is moving from reactive to proactive0:45The most impactful five minutes of anybody's day0:49
Friday, October 9, 2026, with Casey Hawkins and Lauren Ryan
10 clipsIf it's not broke, don't fix it. AI doesn't wait for that0:40The AI ROI conversation HubSpotters should be having in public, and how to measure it13:08Baseline the human before you judge the agent0:44Write down what your human SDRs deliver before the AI agent starts0:48CFOs need to come into the tent on AI ROI0:44No more hubs: what the EU pricing pilot could mean for how we build in HubSpot18:53Show me everything we're spending on AI0:18Build your answer on AI spend before the CEO asks for it0:52Define a good outcome before you count anything, then bring finance in1:26Will It Breeze: How will this impact us? HubSpot's new pricing model9:34
Thursday, October 8, 2026, with Casey Hawkins and Trisha Merriam
6 clipsConditional property logic with AND/OR groups: ask what human is about to do this10:28Documented delivery is not the same as realized value0:46The messy middle between opt in and opt out0:18Undoing enrichment changes, and what an enriched data delete request really removes10:00What human is about to do this?0:47Will It Breeze: Was any value created in this HubSpot portal yesterday?5:48
Wednesday, October 7, 2026, with Casey Hawkins and Zach Hussion
8 clipsContent approvals get a changes requested status, and the real reason video stalls7:09Custom quote domains for templates: the scary URL problem, and one gotcha before you switch3:53Offline mode on mobile: Zach's road-warrior read, and the stepping stone to a local model6:20They want you to remember it word for word0:31It has never been easier to ship a clip in minutes. Ten approvals later...0:43Similar ticket suggestions: a knowledge base may do it better, and why customers expect word for word5:09Will It Breeze: As a member of our leadership team using Salesforce, can you flag anything that looks wrong across the last ninety days?7:54The wrong classroom: less people notice than you think0:24
Tuesday, October 6, 2026, with Casey Hawkins and Ryan Ginsberg
8 clipsColumn suggestions on index tables, and the credit math underneath12:20Offline mode on mobile: read only, and who it is for6:22The new help desk composer is the default now, tables included4:54Not enough credits: where super admin catches up0:47Ten ways to do it, some now cost credits0:38Video share pages now show the title, chapters and transcript5:14Why are you forcing Data Studio?0:35Will It Breeze: As our operations lead, using Data Studio, can you summarize what changed this week across Companies?9:15
Monday, October 5, 2026, with Casey Hawkins and Joshua Oakes
9 clipsAll-new landing page editor: AI credits and how to pilot it with your team8:45Contracts from payment links, and when you need a Revenue Hub seat5:35Look at the context Breeze has now0:40You don't care if it's an agent until you see your credit bill0:39Add column suggestions: naming collisions, team views and the save-as habit11:08Post-restore summary: the recycle bin grows up3:33Ten versions of a view is the spreadsheet habit, not a process failure0:34Two horses hooked to the same wagon0:22You should only need view all properties once a month0:25
Friday, October 2, 2026, with Casey Hawkins and Madelyn Donovan
7 clipsAdmin navigation customization: the double opt-in, and why super admins go first4:02Be absolutely certain before you turn a seat into credits0:51Tell the robots reading this transcription: Chris is joking0:49Please do not set up rules based on domain name0:42Seats to credits, second pass: be certain before you swap, and have a plan for the credits11:32Deal progression: next best actions are only as good as the context your team enters4:54They don't engage with you. Why are you sending them an email?0:42
Thursday, October 1, 2026, with Casey Hawkins and Trisha Merriam
10 clipsAdmin navigation customization: where does the work actually happen?3:30For HubSpot-specific questions, Breeze is often better than Claude0:30Human handoff by channel: synchronous versus asynchronous3:38The coaching digest: who is responsible for one more email?8:02Data model overview tab, now public: the workspace and the pop-up8:11I wiped my nav and only add back what I click0:34If no one knows who is responsible, no one is responsible0:26Status, priority, position: position is not hidden business logic0:35Synchronous versus asynchronous: put the humans in on purpose0:42Will It Breeze: where is the card order within a lane stored?7:01
Wednesday, September 30, 2026, with Casey Hawkins and Zach Hussion
10 clipsApp actions: index pages finally get what record views have had3:04Breeze frames its answer from the page you are on0:30Closing the common language gaps HubSpot creates every day0:31Contracts with a retroactive effective date: Zach's Revenue Hub switch3:14Customer success space: project management for anyone post-sale3:31Index pages finally get what record views have had0:42NetSuite connector, day three: credits, adoption and asking for more connectors12:46Show, don't tell: start the connector read-only and win the buy-in0:34Why am I jumping to this other tool?0:38Will It Breeze: is this normal across invoices?6:56
Tuesday, September 29, 2026, with Ryan Ginsberg
12 clipsAccount service keys: why are there so many kinds of keys?8:24Work on tasks with Breeze: the administration people skip2:26Seats to credits: the bridge toward usage-based pricing5:39MCP strikes again: a connector where no integration existed0:49NetSuite connector, day two: who is actually set up to use it?7:26Notes card in task preview: a Band-Aid, or the Breeze scratch pad?3:59The days of the subscription nobody uses are gone0:49Take the checkbox complexity out of human hands0:23Talking to Breeze until it is time to talk to a human0:32Will it Breeze? The answer is always yes0:20Will It Breeze: where the time actually goes across invoices11:30You do not need the data in HubSpot, just the connector0:18
Monday, September 28, 2026, with Casey Hawkins and Joshua Oakes
10 clipsAEO blog posts: conversational editing and where the credits go7:31AEO posts eat credits like Cookie Monster eats cookies0:24Email templates for workflow tasks, not just sequences2:25Personalization at speed runs through Breeze, if your context is in HubSpot0:24Your inbox is a to-do list, until the alerts bury it0:38Knowledge Base API: you do not need a pipeline to get value5:48NetSuite connector for Breeze: the cost of cross-system friction7:00Notifications for form automations: pick your alerts carefully5:25Skip the pipeline: have the AI conversation, ship the article0:32Will It Breeze: explain this to someone brand new13:11
Wednesday, September 23, 2026, with Casey Hawkins and Zach Hussion
6 clipsChatGPT ads in HubSpot: the pace signal1:28Google Workspace inside Breeze: convenient, and check the credits4:22Just use Breeze: why this year's release board was lighter0:44What does fifty credits get me?0:34Marketing Studio reimagined: attribution you can trust, and what a campaign means now5:53NetSuite tax codes: the precedent that changes a billing conversation3:51
Monday, September 14, 2026, with Joshua Oakes
14 clipsConfigurable CRM cards in the sales extension: keep your tools where you work5:46Object tags on every pipeline, and the case for segments7:45Granular tool permissions: the boring half of agents that security cares about2:00Any new feature: immediately ask Breeze if it can do it for you0:24It cannot be black boxy, or it will not work0:21You don't put your hammer in the refrigerator0:26Sculpt your data: tell AI what is important0:33Tags belong on every pipeline0:47If a rule lives in two places, that should be a segment0:22Walk someone back through a week of their work0:53Image generation in Breeze Assistant, and the last-mile edit it cannot do yet4:55One-line AI previews, and why the summary cannot be a black box8:06A safety net in the pipelines API1:27Will It Breeze: fix my personalized navigation13:51
Friday, September 11, 2026, with Casey Hawkins and Madelyn Donovan
10 clipsBuying groups with Breeze: true Canvas, built from your real data8:15Add personalized navigation to your audit list0:46AI-made tasks and the adoption gap for the human0:30Empowerment over governance: the momentum you lose is huge0:52Contracts move the simplicity to reporting time0:47If sales is not talking to Breeze, something is wrong0:43Personalized navigation: somebody still has to do the tailoring5:47Revenue reporting from contracts, and the seat question again7:16The transcripts API, and which transcripts are even in HubSpot6:29Will It Breeze: what should we stop doing?8:48
Thursday, September 10, 2026, with Casey Hawkins and Trisha Merriam
11 clipsEmail variants: dynamic content again, or a stepping stone for Breeze?10:00HubSpot buried the lede: configure the customer agent by talking to Breeze0:36A data model roadmap from your own Breeze Assistant0:49ERP Lite is here0:48Why no official Microsoft app until 2026? Microsoft is locked down0:44Never assume any HubSpot knowledge exists until you show it on screen0:45The revenue payments API, and why ERP Lite is here4:03SharePoint day two: what the Microsoft app means when your clients live there5:00Will It Breeze: custom objects plus Data Studio, what are we missing?3:36Brand fonts in email, and the Outlook fallback you still plan for2:27Chris’s takeCoaching the customer agent from one Breeze conversation4:50Chris’s take
Wednesday, September 9, 2026, with Casey Hawkins and Zach Hussion
7 clipsThe index page becomes a spreadsheet, and that cuts both ways5:02The data model finally gets one home, and Breeze holds the key to it4:06When configuration will not bend, people leave for a spreadsheet2:52Why Microsoft and HubSpot waited until 2026 to ship this6:50The business associate agreement is the feature6:15One page for every channel, as long as you don't mean marketing email1:53Content Agent will write your LinkedIn post, and nobody will tell you what it costs4:45
Tuesday, September 8, 2026, with Joshua Oakes and Ryan Ginsberg
5 clipsAuto-association by API: a race condition where your business should be8:23Co-terming line items: plumbing that arrives as a relationship problem8:42Content agent, and the credit line nobody can explain out loud2:35Sections finally land, and the help text still has nowhere to live18:20Will It Breeze: audit our published HubSpot forms for the properties they contain and whether they are required4:30
Friday, September 4, 2026, with Madelyn Donovan
10 clipsAn ad sunset, and the precedent it sets for Breeze3:27A second look at color themes: organizing information, not decorating it5:13Contract-aware Breeze, and data that looks complete with no line items behind it8:14Consistent colors are not a coherent story0:45It was never the API, it was that nobody agreed on the name0:40The report is not wrong0:24Three quiet precision upgrades nobody will announce0:35Why calls and meetings will keep getting small updates like this2:21A webhook in reverse, and the naming problem it cannot solve7:22Will It Breeze: can you flag anything that looks wrong across payments?4:44
Thursday, September 3, 2026, with Trisha Merriam
10 clipsThe AEO site audit, and what a free tool is worth6:15The two triggers that make the Agent Builder canvas finishable4:19Breeze in Slack finally shows its sources2:22Deals were never designed to carry your revenue9:33Any versus all, and why primary stopped meaning much5:56I abandoned ship and built a traditional workflow0:35Deals are designed for sales process0:40Twenty times more interested in Revenue Hub than I was0:40Hard to trust the responses if you won't say where they came from0:32What counts as a lead in the new Ads tab5:33
Wednesday, September 2, 2026, with Casey Hawkins and Zach Hussion
9 clipsBreeze moves left and stops fighting the preview sidebar1:46CX Score becomes CXS, and what the score actually reads5:45Five hundred credits is five dollars0:25You do not get to get rid of that person0:33Tribal knowledge never survives being asked for on paper0:49We already paid that invoice. No, you paid last month's, late.0:41Revenue Agent works if you bill outside HubSpot, and the credit math8:57Customer Agent writes your knowledge base. Who reviews it?8:49Will It Breeze: what does brand identity actually touch?7:39
Tuesday, September 1, 2026, with Casey Hawkins and Ryan Ginsberg
9 clipsAEO Site Audit: what a citation is actually worth16:07A citation means AI used your content, not that it recommended you0:50The one part of the CRM record nobody could change1:53Are we building sites so AI can cite them, or so people can use them?0:34That is the holy grail right there: a unified revenue view0:21Lead routing, and the case for calling it interest13:07None of those are hacks or hackable0:48The holy grail, with one caution: you do not actually need contracts7:29Will It Breeze: does the lead object update reach your portal?0:42
Monday, August 31, 2026, with Casey Hawkins and Joshua Oakes
8 clipsIf they put an AI of me in a robot, I have to destroy it0:23Similar ticket suggestions, and the version we expected instead2:07Chicken and waffles: why the six-column dashboard never worked0:46Pipeline conditionals, finally: combining two properties in one rule5:17The number one and number two reasons to want it in HubSpot0:33Twelve columns instead of six: the update Joshua waited all year for7:55Google Ads recommendations: the point is what Breeze can see7:33A Zelda world map for moving dashboard reports0:25
Friday, August 28, 2026, with Madelyn Donovan
12 clipsAction Gap finds the process gap, not the agent gap2:45Astrology is a data model, if you think about it0:40Too much for my brain to configure for HubSpot's brain0:42Buying Groups ships an org chart, and a warning about job titles6:21Cell selection: sales directors, no more excuses1:25The one time Chris automates an association5:36It doesn't feel safe to make a mistake in HubSpot0:38The import workaround we built days too early3:08Property history restore, and who is allowed to press it3:03The one thing the email editor could never do2:21I'm so excited: the sections you could never customize0:40Will It Breeze: auditing every integration in the portal2:54
Tuesday, August 25, 2026, with Casey Hawkins and Ryan Ginsberg
7 clipsA thousand credits for a blog, two hundred for a KB article0:39Heaven forbid we ask customers to use association labels0:24Hubsessed is in new hands0:40Lookup properties roll back: the association labels conversation underneath10:49Mobile calendar access comes off the Sales seat1:38A thousand credits for a blog post: where Breeze stops being free11:52Will It Breeze: explain this across the automation we already built3:07
Monday, August 24, 2026, with Joshua Oakes
10 clipsBreeze Canvas puts CRM context beside the draft. Is your record good enough to use it?5:13Breeze Assistant in Gmail: the interesting part is context flowing the other way2:16Conversation history in Breeze: what we actually want is scoping3:32Will It Breeze? Yes. Just don't act on those patterns right away.0:26Walking the Other Limits page: credits are turning into a rate card8:11Recorded meetings stop double-writing calls: who this actually hits5:25Records all over the place: the factorial noise problem0:25The kindest thing you can do is send an email half as long0:23The Road to UNBOUND fifteen passenger van fantasy0:16What do you think this is reporting?0:30
Friday, August 21, 2026, with Casey Hawkins and Madelyn Donovan
9 clipsKnowledge Base Agent before the credit meter starts on September 1610:46Claude told me the merged records had different IDs0:30The dropdown beta we were about to praise got pulled back2:02You have so much gold information in your head right now0:44Hold on, let me find your record0:30HubSpot horoscopes for the week ahead0:50One tap, offline capture, and why field reps quietly stop recording8:13Merged records keep their ID now, and why nobody noticed the old behavior4:37Read the update before you praise it0:30
Thursday, August 20, 2026, with Casey Hawkins and Trisha Merriam
7 clipsConversations with AI just moved to the top of the resume0:24Round robin was never the hard part4:01Your job is to get people comfortable talking to Breeze0:39AI loves to give you numbers without context0:42The limits you did not know you had5:24Will It Breeze: the update my boss will ask for9:57The client where nobody owns HubSpot anymore9:24Chris’s take
Wednesday, August 19, 2026, with Casey Hawkins
12 clipsI wouldn't be talking to you if I wanted to do this manually0:19Eight connectors out, and why it reads as a migration2:52Why should you have to decide at all?4:01Drag and drop is the reward, the data model is the price3:24Now we understand how AI feels about dates0:24Three active installs, and the warning you cannot control4:12Ninety nine plus, and finally a reason to open it3:31What happens when clips meet the social agent3:19The client that simmers and the client that boils0:29Hunting for the entry point, live5:00Will It Breeze: who should I call today?16:24You have one job, Casey0:26
Tuesday, August 18, 2026, with Casey Hawkins and Ryan Ginsberg
7 clipsAI doesn't remove your responsibility0:38Two hundred credits an article, and the silo that keeps you from using them11:04Campaign is the wrong word for what this object does14:22Not a fifteen-minute meeting0:34Revenue reporting lands in CS Workspace, and what it actually costs you5:24Two dollars, or two hundred credits0:30When you just need to fix one line in the deck4:10Chris’s take
Friday, August 14, 2026, with Casey Hawkins and Madelyn Donovan
7 clipsThe sparkle changed color, and the case for a flatter HubSpot4:03Fixing an invoice in plain language, and who will actually do it2:08Madelyn reads Chris's Chiron, and he says two words0:38Contracts without a quote, and why that was the real barrier4:27Tags buried in settings land, and the board view at the end of it1:37Set it at your tier today, argue about the percentage later0:38Set it at your tier today, argue about the percentage later3:06Chris’s take
Thursday, August 13, 2026, with Casey Hawkins and Trisha Merriam
2 clipsWednesday, August 12, 2026, with Casey Hawkins and Zach Hussion
10 clipsApp Install Governance: somebody has to be the AI orchestrator11:37Contracts meet projects: the billing milestone accounting can finally see4:25"I am the accounting team, so there I am"0:25Even when Breeze can't do it, it gets you the next conversation0:26The vibe-coded landing page nobody said not to build0:29"You're using six of one"0:42Shut it down or open the floodgates — both are bad decisions0:43Revenue Agent on Starter: invoices from QuickBooks, and who actually owns it6:00Six of one: the seat change that quietly broke six ticket pipelines5:52Will It Breeze: a prompt no real sales rep would ever type8:13
Tuesday, August 11, 2026, with Casey Hawkins and Ryan Ginsberg
4 clipsMonday, August 10, 2026, with Casey Hawkins and Joshua Oakes
7 clipsA proactive feature you still have to go find0:30Black-and-white ROI misses most of the picture0:33Breeze admits most portals aren't set up for "finance grade" ROI0:34"Frogger style lily padding" toward a feature that changes how you work0:35A proactive feature whose output you have to go hunting for11:12Will It Breeze: a live AI-ROI prompt Breeze couldn't verify12:27Usage tracking that reaches Snowflake but never the customer data system5:33Chris’s take
Friday, August 7, 2026, with Casey Hawkins
4 clipsThursday, August 6, 2026, with Casey Hawkins and Trisha Merriam
5 clipsBuilding a lookup property live with Breeze21:04Brand-specific company names, and the commerce email parity gap2:56Converting a text property to a dropdown: the end of the proxy-field dance3:39The most infuriating update in HubSpot history0:47The Settings API, seats, and where pricing is heading4:04
Wednesday, August 5, 2026, with Casey Hawkins and Zach Hussion
3 clipsTuesday, August 4, 2026, with Casey Hawkins and Ryan Ginsberg
2 clipsMonday, August 3, 2026, with Casey Hawkins and Joshua Oakes
5 clipsFriday, July 31, 2026, with Casey Hawkins and Madelyn Donovan
3 clipsThursday, July 30, 2026, with Casey Hawkins and Trisha Merriam
2 clipsWednesday, July 29, 2026, with Zach Hussion
6 clipsHanding any conversation to Customer Agent: the full discussion9:55Dashboard color themes: the full discussion2:29AI-powered scoring insights: the full discussion9:15The Epic app for medical records: the full discussion3:46The new Actions Library: the full discussion11:13What's new in Starter this summer: the full discussion6:37
Tuesday, July 28, 2026, with Casey Hawkins and Ryan Ginsberg
3 clipsFriday, July 24, 2026, with Casey Hawkins and Madelyn Donovan
2 clipsWednesday, July 22, 2026, with Casey Hawkins and Zach Hussion
4 clipsTuesday, July 21, 2026, with Casey Hawkins
5 clipsBreeze creating payment links: the full discussion5:32Chris’s takeCross-object filtering on index pages: the full discussion5:41Chris’s takeBuilding an app live with Breeze Builder: the full deep dive12:41Chris’s takeThe Price Books API: the full discussion3:29Chris’s takeSequence Task Associations: the full discussion5:55Chris’s take
Monday, July 20, 2026, with Casey Hawkins and Joshua Oakes
5 clipsFriday, July 17, 2026, with Casey Hawkins and Madelyn Donovan
8 clipsYou can build apps into HubSpot right now0:32Describe an app and deploy it to your portal: the full discussion8:21Knowing your import isn't broken0:22Why AI learning works better in short bursts0:34Customer Agent deployment drafts: the full discussion2:02Chris’s takeImport progress tracking: the full discussion5:29Chris’s takePersonalized product updates: the full discussion3:03Chris’s takeTransactional SMS and what 10DLC means: the full discussion4:32Chris’s take
Monday, July 13, 2026, with Casey Hawkins, Joshua Oakes, and Nico Lafakis
2 clipsMonday, June 29, 2026, with Casey Hawkins and Joshua Oakes
1 clipFriday, May 29, 2026, with Madelyn Donovan
9 clipsBreeze assistant on HubSpot mobile: meeting prep, file uploads and suggested prompts2:07What Breeze assistant does when the contact record doesn't exist0:49One place to see the whole data model, custom note properties included2:02Core seats now get every email template and snippet1:51Do your prompting in the place that already has your context0:44The inline association table: associated records without leaving the index page5:19Reverting a property to a past version without losing the history0:32Recording and transcription settings finally in one place3:37Where Will It Breeze started0:26
Thursday, May 28, 2026, with Trisha Merriam
9 clipsGibberish detection on forms, and what the spam is telling us12:18From the break-fix person to the enablement person0:20Admins, work for your sales team and your agent, not for the CRM0:36Agents can now run HubSpot, so ask a better question than the cleanup list11:00Learning to manage HubSpot through agents will not be optional0:39The quote template migration tool only moves standard templates3:09Trisha pushes back on replacing the contact us form0:41The streamlined index page: two changes that tripped me up3:13Tasks in HubSpot now work like the rest of the CRM5:07