Better Meeting Reporting Is Coming: What You May Need to Do

What it is

Starting July 31, 2026, HubSpot is simplifying how meetings recorded via Notetaker, Zoom, Google Meet, and Microsoft Teams are logged. They will create only a meeting record instead of both a call record and a meeting record. This is in development and applies to all users with recorded meetings through any of those integrations. Call objects remain for actual calling activity.

Why it matters

The duplicate record behavior has muddied the line between calls and meetings for years, and it quietly inflated call reporting for anyone counting recorded meetings as calls. This update comes with homework and a deadline. Audit anything triggered by call creation for meetings, any call based properties you rely on for recorded conversations, and any reports filtered by the call object, then move them to meeting based equivalents before July 31. Expect call activity numbers to drop on dashboards that were double counting, and get ahead of that conversation with anyone measured on call volume.