View Calendar Details When Booking Meetings on Behalf of Other Users

Friday, August 7, 2026

Sales HubService HubProfessionalEnterprisePublic beta

What it is

Users can now choose how much calendar detail coworkers see when booking meetings on their behalf: full meeting details or just busy blocks.

Why it matters

Booking on behalf of someone else works best when the booker can see enough context to pick a time that actually fits. This gives the calendar owner control over that visibility instead of an all-or-nothing default.

The Take

Casey Hawkins

Busy is not enough information to book well, and that is why delegated booking stays theoretical in a lot of teams.
Casey Hawkins

Busy is not enough information to book well. If the person booking for you can see that a block is a client call rather than a hold, they know not to drop something ten minutes after it. If all they see is busy, they either hand the calendar back to you or accept the risk of putting a meeting somewhere you needed to prepare. That is the whole reason delegated booking stays theoretical in a lot of teams.

This one also has a newer audience than it did when it was written. I have been using Claude in the morning to look at my calendar, and it reads my daily lunch hold as an immovable personal commitment, so it refuses to book over it. Which is funny, because a lunch block is the softest thing on anyone's calendar and everybody knows it. The assistant holds the boundary better than I do. As more people put an AI in front of their calendar, how much detail that assistant can actually see stops being a preference and starts deciding whether it is useful at all.

Watch Us Discuss This

The full segment from the show, us working through this update start to finish.

Busy isn't enough to book on someone's calendar4:00

FAQ

Who gets it?

Sales Hub and Service Hub Professional and Enterprise users. It is in private beta.

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