Commerce Hub Billing Portal

What it is

The billing portal lets buyers log in to view subscriptions and invoices, pay what they owe, and update payment methods on their own, with no tickets and no back-and-forth. This is in public beta for Commerce Hub Professional and Enterprise.

Why it matters

Self-service billing is the experience buyers expect, and there are still teams asking customers to read a card number over the phone. The quieter win is data quality: when customers maintain their own billing details, the records get more accurate, because they are the ones who need them to be right. Fewer failed payments, less support overhead, and one fewer email chain to change an address.