Compose Emails with Breeze Assistant

What it is

Breeze Assistant can now be invoked directly from the CRM email composer to help write emails. You prompt Breeze inline with a slash command, review the generated text, iterate on it, and insert it into the composer without leaving the record you are on. This is live across all hubs and tiers. Until now, Breeze could draft emails from the sidebar, but a lot of email work happens directly in the composer, where Breeze was not present.

Why it matters

The placement is the point. Bringing the assistant to where people already write means more of them will actually use it, instead of context-switching to a panel they forget exists. The honest caveat that came up testing this live: with no CRM context to draw on, the draft defaults to a generic sales-prospecting tone, because that is where the training data leans. The value is not the first draft. It is the moment right after, where you tell Breeze what is wrong, ask it to pull real context off the record, and fix the underlying data or template so the next draft starts closer. Treated that way, the composer becomes a place to improve your data, not just send another email.