Context Home: Custom Context with Free-Form Text and File Uploads

What it is

Context Home has a new section, and it is the kind of thing you notice once and then wonder how you worked without it. Under the Breeze menu, in Context, there is now a custom area where you can type free-form text or upload files directly. Every user can add context to their own personal Context Home, and admins get the additional ability to set context at the portal level, so a brand guide or a product one-pager becomes part of what Breeze reads across the account. This is live across all hubs and tiers.

Why it matters

The more HubSpot understands about how your business actually works, the more useful Breeze gets, and until now there was no clean home for the context that did not fit the standard brand or knowledge-base fields. This is where the odd but important stuff goes: the thing you kept meaning to write down, the file living in three other tools, the seasonality or the positioning that shapes everything. If you are moving from another AI tool into Breeze and it feels like HubSpot does not know you yet, this is the fix. Ask whatever tool you already use to draft a context doc, drop it in, and let it fill the gap.