CRM Activity Card on Home Screen

What it is

HubSpot Mobile's Action Feed home screen now includes the CRM Activity card, a prioritized list of recent replies from your contacts that need your attention. When you tap an item, the full context of the engagement appears, and you can draft a reply (with Breeze available to help), view the contact, or dismiss the recommended action.

Why it matters

Replies to customers are easy to lose track of on mobile. A contact's question sits unanswered while a rep is in the field. The CRM Activity card keeps clients engaged by making sure no reply goes unnoticed, and keeps reps productive between meetings.