Customize your app's review request email

What it is

You can now customize the review request email that HubSpot sends to customers after they install your app. You can edit the email content and control when it's sent after installation.

Why it matters

Technology partners previously sent the same generic review request to every customer, which is easy to ignore, and reviews are one of the strongest signals in the HubSpot Marketplace. Custom content reflects your brand voice, and timing control lets you ask once customers have formed a genuine opinion.