Dashboard Grid Layout Update

Monday, August 31, 2026

Smart CRMFreeStarterProfessionalEnterprisePublic beta

What it is

Dashboards now use a 12-column wide grid layout, enabling more flexible arrangement of dashboard cells.

Why it matters

Dashboard layout is part of telling the story of your data - reps need to know what to action, marketers what's working, service reps what's pending, and the C-suite the at-a-glance picture. This makes it easier and more flexible to lay out reports so teams can quickly understand next steps.

The Take

Joshua Oakes

They were chicken and waffles, as they say. Not one way or the other enough to actually make sense.
Joshua Oakes

This was Joshua's favorite update of the year, and he made the case better than the release notes do. The win is not fitting twelve things in a row - it is finally being able to size a tile to its job. Under the six-column grid a single scorecard metric had to eat a third of the dashboard, while a trailing-twelve-week bar chart got compressed until it was unreadable. Tiles were too big for one number and too small for a real trend line.

What he actually wants is a dashboard you can read in the five minutes before a weekly meeting: three to ten pulse metrics you check often enough to build an intuition, a trailing bar graph, maybe a pie chart, all above the fold on a laptop. Twelve columns gets him closer.

The strategic problem does not go away, and he was first to say so. A dashboard should have one job - one action, not "give me a 360-degree view of my business," which produces something so overwhelming nobody knows where to look. More flexibility makes a glanceable dashboard easier to build. It also makes a monstrosity easier to build. Just because you can does not mean you should.

Watch Us Discuss This

The full segment from the show, us working through this update start to finish.

Twelve columns instead of six: the update Joshua waited all year for7:55

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