Help Desk Board Redesign: New Card Settings
Service HubProfessionalEnterprisePublic beta
What it is
Help Desk board card settings now support per-view customization, plus a draft/publish workflow so you can preview layout changes before they go live to the team.
Why it matters
Previously every view showed the same card layout regardless of what a team actually needed to see. Teams can now control which properties, associations, and sections show per view.
FAQ
Does this touch my portal?
Only Service Hub Professional and Enterprise; no opt-in is required.
Do I need to opt in?
No — no opt-in is required.
What tier do I need?
Service Hub Professional or Enterprise.
Produced by Value-First Media