Mobile Notetaker and Post-Meeting Experience Extended to Service Hub

What it is

Mobile notetaker and the enhanced post-meeting experience are now available to Service Hub Professional and Enterprise seated customers in the HubSpot mobile app.

Why it matters

Field CSMs often work outside the office and previously had no mobile tools for capturing and following up on conversations. They can now record meetings on the go, keep CRM data current without manual notes, and act on follow-ups faster from their phone.