Sales Documents Bad Actor Prevention

What it is

HubSpot is sunsetting the Sales Documents feature for free accounts. As of May 22, 2026, uploading and sharing new documents requires a paid subscription. The stated reason is abuse prevention, since publicly shared documents from free accounts were being misused in ways that put recipients and sender deliverability at risk.

Why it matters

If you run a free portal that relies on document sharing, this is a real loss and worth planning around now. For paid customers, it is quietly good news: fewer bad actors sharing documents through HubSpot infrastructure protects the deliverability reputation everyone shares.