Account & Billing: View Subscription Entitlements Usage via Other Limits page
Friday, August 21, 2026
What it is
Super admins and primary contacts can now see all of their subscription usage on the Other Limits page inside Account & Billing, instead of hunting for it across different areas of the product.
Why it matters
Admins need one consolidated view of what the portal is entitled to and how much capacity has been used. Without it they are piecing usage together from several places and finding out where they stand only when something breaks.
The Take
Chris Carolan
It's not communicated until you hit it, basically.
Usage has been scattered across the product, so working out what your portal is entitled to and how much of it is gone has meant piecing it together. Consolidating it into Other Limits is the right direction, and I think they are on the right track.
What is worth the scrolling is the stuff in there you have never seen a limit on before. Conversational context, transcription and analysis is probably the number one reason this section exists, and it still took eight passes up and down to understand. It is easy to see these numbers out of context and have no idea what they should relate to, or how you would talk about them with a boss asking whether you are using HubSpot well or about to hit a wall.
The failure this fixes is a quiet one. Limits are not communicated until you hit them, and then a rep gets a random warning and quietly decides not to run the transcription you asked them for, because they do not want to be the person who cost the company money. Visibility is step one.
Watch Us Discuss This
The full segment from the show, us working through this update start to finish.
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