User Import Supports Updates to Existing Users

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What it is

User import can now update existing users' seat, team, permission set, and manager, rather than only creating new users.

Why it matters

Making large-scale changes to users previously meant doing it by hand, one user at a time. Being able to drive updates from an import file removes that manual work.

The Take

If you have ever reorganized teams in a portal of any real size, you know why this one matters. Reassigning managers and permission sets by hand across a few hundred users is an afternoon nobody gets back, and it is exactly the kind of repetitive work where mistakes creep in.

The operator angle is that this makes an org restructure a reviewable artifact. A file you can check before you run it beats a sequence of individual edits nobody can audit afterward.

Produced by Value-First Media