User Import Supports a Wider Range of Fields

What it is

User import now handles more than the basics, including teams, seats, managers, job titles, and custom user properties, so you can configure users in bulk instead of cleaning up by hand afterward. Core fields like name, job title, and manager are available on all accounts, team assignment and permission sets are Professional and above, and custom user properties are Enterprise only. This update is live. Worth noting that this is for importing HubSpot users, not contacts.

Why it matters

For admins onboarding a large or distributed team, the old import covered name and email and left teams, permissions, and custom properties as manual follow-up, which was slow and error-prone at scale. Handling the full user setup in a single import is squarely an admin quality-of-life win, and a welcome one for anyone who has built out a team the long way.