Custom Metrics on Global Home

What it is

A new widget on Global Home shows your key business metrics as soon as you log in, each with a KPI number and a comparison to the previous period, built on your Smart CRM data. This is in private beta across all hubs and tiers.

Why it matters

Global Home has struggled for a reason to be anyone's first stop, since most users land directly in a workspace, an index page, or a record. Customizable metrics are the strongest case yet for it becoming the page your day starts on, especially for users who are not comfortable configuring reports and get burned by numbers they cannot adjust. Customizable is the key word: a fixed number you cannot explain is worse than no number.